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CLEA Privacy Information

Last Updated: October 4, 2025

This Privacy Policy describes how CLÉA (operated by CLÉA Beauty Inc., “CLÉA,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or make a purchase from mycleabeauty.com (the “Site”) or otherwise interact with us. Your privacy rights and choices may vary by location and applicable law; region-specific notices are included below.

1) Information We Collect

We collect information you provide directly and information collected automatically when you use the Site.

  • Identifiers & Contact: name, mailing/billing address, email address, phone number, age/date of birth (where provided).
  • Payment & Order Data: partial payment details (processed by our payment processors), purchase/return/exchange history.
  • Account Data: login details, preferences, saved items, survey responses.
  • Device & Usage: device type, operating system, browser, IP address, timestamps, pages viewed, referring URLs, search terms.
  • Location: approximate geolocation derived from your IP address or device settings (when enabled).

If you choose not to provide requested information, we may be unable to supply certain products, services, or support.

2) How We Collect Information

Directly From You

When you create an account, place an order, contact support, complete surveys, or subscribe to marketing.

Automatically (Cookies, Pixels, SDKs)

We and our service providers use cookies, web beacons, pixels, and similar technologies to recognize your browser or device, remember preferences, analyze traffic and performance, and personalize content and ads.

Cross-Device Identification & Advertising

We may associate your activity across browsers/devices to provide a consistent experience and deliver more relevant advertising. We measure ad performance in aggregate.

From Third Parties

We may receive additional data (e.g., updated addresses, demographic insights, or analytics) from partners to improve accuracy and relevance of our services and marketing.

3) How We Use Information

  • Product & Service Fulfillment: process orders and payments, deliver products, manage returns, and provide customer support.
  • Site Operations & Safety: maintain, optimize, and secure the Site; detect, prevent, and respond to fraud and misuse.
  • Personalization & Marketing: send newsletters, offers, and recommendations (where permitted); show interest-based ads.
  • Research & Analytics: improve our products, content, and user experience; run surveys and studies.
  • Legal Compliance: comply with applicable laws, regulatory requests, and enforce our terms and policies.

4) How We Share Information

  • Within Our Organization: CLÉA Beauty Inc. and authorized personnel who need access to perform their roles.
  • Service Providers: vetted vendors who perform services for us (e.g., hosting, payments, shipping, marketing, analytics, customer support). They may access personal information only to perform services on our behalf and must protect it.
  • Advertising & Analytics Partners: to help deliver, measure, and improve ads and content (often using cookies and similar technologies). See “Your Choices” below.
  • Legal & Safety: when required by law, in response to valid legal requests, to protect rights, property, or safety, or to investigate fraud or security issues.
  • Business Transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Direction or Consent: as you instruct us.

5) Cookies, Tracking & Interest-Based Advertising

You can manage cookies via your browser settings (e.g., block or delete cookies). Blocking cookies may impact Site functionality (e.g., cart or checkout).

To opt out of interest-based advertising in your browser, visit the Digital Advertising Alliance: aboutads.info/choices or the Network Advertising Initiative: networkadvertising.org/choices/. On mobile, use platform ad settings (iOS “Limit Ad Tracking” / Android “Opt out of Ads Personalization”). Choices are browser/device-specific.

Do Not Track

Some browsers offer “Do Not Track” signals. We currently do not respond to these signals. We honor applicable opt-out mechanisms described above.

6) Social Media

If you interact with us on social platforms (e.g., Instagram, Facebook, TikTok, Pinterest, LinkedIn), your interactions are governed by this Policy and the platform’s privacy policy. Our Site may include social widgets that collect limited information (e.g., IP, page viewed) subject to those platforms’ policies.

7) User Experience & Fraud Prevention Tools

We may use session replay or similar tools to help diagnose errors, improve checkout, prevent fraud, and assist customer support. These tools may capture limited interaction data (e.g., clicks, device/browser info, form events) in compliance with applicable law.

8) Your Choices

  • Marketing Emails/Text: unsubscribe via links in our messages or contact us (see “Contact Us”). This will not affect transactional emails (e.g., order updates).
  • Interest-Based Ads: use the opt-outs listed in Section 5.
  • Cookies: manage via your browser and device settings.

9) California Privacy Notice (CCPA/CPRA)

Scope: This section applies to California residents and supplements the rest of this Policy.

Categories of Personal Information We May Collect

  • Identifiers: name, address, email, phone, IP address.
  • Customer Records: account and order information.
  • Commercial Information: products or services purchased or considered.
  • Internet/Network Activity: browsing history, interactions with our Site or ads.
  • Inferences: preferences drawn from the above.

Sources

Directly from you; automatically via the Site; and from service providers, advertising/analytics partners, and publicly available sources.

Business/Commercial Purposes

See Section 3 (“How We Use Information”).

“Sale”/“Sharing” of Personal Information

We may “share” personal information (as defined by the CPRA) with advertising/analytics partners for cross-context behavioral advertising. You can opt out via “Do Not Sell or Share My Personal Information” (if provided on the Site) and through the mechanisms in Section 5. We do not knowingly sell or share the personal information of consumers under 16.

Disclosures for a Business Purpose

We disclose personal information to service providers for the purposes described in this Policy (e.g., order fulfillment, payments, delivery, analytics, security, marketing support).

Your California Rights

  • Right to Know/Access the categories and specific pieces of personal information we have collected about you.
  • Right to Delete personal information, subject to legal exceptions.
  • Right to Correct inaccurate personal information.
  • Right to Opt Out of sale/share of personal information and certain profiling/targeting activities.
  • Right to Non-Discrimination for exercising your rights.

How to Exercise: Use our contact details below. We will verify your request (e.g., by matching information we hold). You may use an authorized agent with appropriate authorization.

10) Nevada Privacy Rights

Nevada residents may request that we not sell their covered information. If you are a Nevada resident, contact us using the details below to submit a verified request.

11) Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us and we will take appropriate action.

12) Security

We maintain administrative, technical, and physical safeguards to help protect personal information. No online system can be guaranteed 100% secure. You are responsible for safeguarding account credentials and using strong passwords.

13) Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, or reporting requirements, and then securely delete or de-identify it.

14) International Users

If you access the Site from outside the United States, you understand your information may be processed in the U.S. and other countries which may have different data protection laws.

15) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates the latest revision. Material changes will be posted on this page and, where required, we will notify you.

16) Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

CLÉA (CLÉA Beauty Inc.)
Email: [email protected]
Website: mycleabeauty.com
Mailing Address: 73 Bay 14th St, Brooklyn, NY 11214 (USA)